Empathy & AI
Design, Research, and Humanity in the AI Era
Prompts Should Be Designed—Not Engineered
Sophistication, in prompting, comes from deeply understanding the user—their attitudes and behaviors towards this experience—and integrating that knowledge into the prompt.
This is the moment to reinvent your product
It’s becoming increasingly easy to envision a future where a company's product is their AI partner, and where companies compete on their AI partner’s skill set rather than their software’s feature set.
The 3 Capabilities Designers Need for the AI Era
If designers are crucial to the success of AI, and AI is essential for the success of businesses, it’s time to confidently reverse reckon our discipline. Just like digital transformation, it will be designers that enable organizations to overcome the monumental task of reinventing experiences and processes from the ground up.
Experience 3.0 is Here
This advancement accomplished something that traditional AI models couldn’t: it has laid the foundation for a synthetic partnership layer to be built back into every product/service, mimicking the human support layer that digital transformation removed.
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How to Strategically Reinvent your UX for the AI Era
WHAT'S INSIDE?
An overview of the transformative new product paradigm
An example of of what a fully agentic UX looks like
A process for strategic AI UX reinvention